My Hidden Forest is located in the Bayside suburbs of Victoria, Australia. All orders are dispatched via Australia Post and sent with tracking. Some orders can take up to 5 business days to be dispatched as not all sizes are kept in stock. Please note it may take slightly longer during a sale. Having said that, we will try our best to post as soon as possible.
Flat rate shipping of $8.50 within Australia.
If your delivery address is within the Australian metropolitan area, standard orders will take between 2-5 business days from the shipping notification email. If your delivery address is not within the Australian metropolitan area, standard orders can take up to 10 business days from the shipping notification email.
Flat rate shipping to New Zealand of $20
Flat rate shipping to the United States and United Kingdom of $25
Flat rate shipping to the rest of the world of $35
Please allow between 5-15 business days from the shipping notification email for your order to reach you.
International orders are sent via Australia Post standard tracked service and are left without a signature. If you would like a sign on delivery service for your order please contact us.
My Hidden Forest is not responsible for further shipping, insurance or import charges once your item has left Melbourne, Australia. Please check with your custom/postal service if these charges apply to you before ordering.
If you require express postage please contact us prior to placing your order and we will give you a quote.
Please ensure you select the right items as we do not offer refunds for change of minds.
My Hidden Forest cannot take responsibility got lost, stolen or damaged item. Please visit Australia Post for their Terms and Conditions.